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Life insurance in Pakistan: term cover costs about Rs 4,400 a year per Rs 10 lakh online; an endowment about Rs 57,950. Costs, surrender losses and complaints.
AI Summary
Term life insurance is the cheaper way to cover your family in Pakistan: Adamjee Life's online plan charges Rs 4,400 a year for Rs 10 lakh, against Rs 57,950 a year for Jubilee Life's Rs 10 lakh endowment example. An endowment pays out at maturity, but surrendering early loses money: in Jubilee's illustration, you get back 57% of basic premiums after two years. Bank-sold policies accounted for 3,273 of 4,423 life insurance complaints to the Federal Insurance Ombudsman in 2025. You can cancel within 14 days.
For most families, term life insurance is the cheaper way to buy cover in Pakistan. Adamjee Life’s online term plan charges Rs 4,400 a year for Rs 10 lakh of cover. Jubilee Life’s endowment example charges Rs 57,950 a year for the same Rs 10 lakh. The endowment also pays back at maturity, but only if you keep paying for the full term. Prices are from the insurers’ own brochures, checked on 13 October 2026.
A term plan pays your family a lump sum if you die during the cover period. If you survive, you get nothing back. An endowment plan pays the sum assured plus bonuses either on death or at the end of the term, so it is insurance and savings in one product.
Banks also sell a third kind: a unit-linked “savings plan”, where your premium buys units in the insurer’s investment funds and the value goes up or down with them.
| Term plan | Endowment plan | Unit-linked savings plan | |
|---|---|---|---|
| Pays on death | Sum assured | Sum assured + bonuses | Depends on the plan |
| Pays if you survive | Nothing | Sum assured + bonuses | Fund value |
| Premium for Rs 10 lakh cover | Rs 4,400 a year (Adamjee, online) | Rs 57,950 a year (Jubilee, age 36) | Not comparable: EFU’s minimum premium is Rs 20,000 a year |
| Investment risk | None | Insurer (Jubilee’s brochure lists bonus rates by year) | You |
| Leaving early | Cover simply stops | No surrender value for 2 years | 100% surrender charge before 2 years’ premium (EFU) |
These are the prices the insurers publish, as of October 2026. Online term plans have one flat price per package; endowment premiums depend on your age, the term and the sum assured.
| Plan | Type | Cover | Premium a year | Ages |
|---|---|---|---|---|
| Adamjee Life Pure Insurance (online) | Term | Rs 2.5 lakh / Rs 5 lakh / Rs 10 lakh | Rs 1,500 / Rs 2,350 / Rs 4,400 | Entry 18 to 59, cover to 60 |
| EFU Life Term Life Protection (online) | Term, 1 year | Rs 5 lakh / Rs 7.5 lakh / Rs 15 lakh | Rs 2,100 / Rs 3,100 / Rs 6,300 | 18 to 60 |
| Jubilee Life Super Endowment | Endowment | Rs 10 lakh (example, age 36, 20 years) | Rs 57,950 | Entry 18 to 65 |
Both online term plans exclude death from a pre-existing condition and have a 30-day waiting period after you buy. EFU’s is a one-year cover that needs no medical test; its brochure is dated April 2024. If you already have a health condition, these packages may not pay for a death it causes, so read the exclusions and declare everything when you apply. Term plan complaints to the Ombudsman in 2025 often involved claims refused for medical non-disclosure.
It can be, if you hold it to maturity. In Jubilee’s own illustration, a 36-year-old pays Rs 57,950 a year for 20 years, Rs 11.59 lakh in all. At 55 the policy pays Rs 37.5 lakh: the Rs 10 lakh sum assured, Rs 17.5 lakh of yearly bonuses and Rs 10 lakh of terminal bonus. Jubilee’s brochure calls the maturity benefit guaranteed and lists the bonus rates for each year.
Jubilee Super Endowment, held 20 years
About 10.2% a year
Our calculation from Jubilee's illustration: Rs 57,950 paid at the start of each year, Rs 37.5 lakh at maturity. Before any tax.
The alternative is to buy term cover and invest the difference yourself. Rs 57,950 minus Adamjee’s Rs 4,400 leaves Rs 53,550 a year. To reach Rs 37.5 lakh in 20 years, that money would have to earn about 10.9% a year after tax (our calculation). Bear in mind the online term plans end at 60 and exclude pre-existing conditions, so the comparison is not exact.
The real cost of an endowment is leaving early:
The terminal bonus, Rs 10 lakh of the Rs 37.5 lakh in the example, is not paid at all if you surrender. If you aren’t sure you can pay for the whole term, an endowment is the wrong product.
Yes. When a bank officer offers a savings plan with life cover, it can be a unit-linked life insurance policy, sold by the bank as the insurer’s agent (“bancassurance”). EFU’s Accelerated Savings Plan, sold through MCB Bank, shows how the charges work:
| Policy year | Share of premium invested |
|---|---|
| Year 1 | 60% (stated for July 2023 to June 2024) |
| Year 2 | 90% |
| Year 3 onwards | 105% (includes bonus units) |
On top of that come Rs 60 a month in administration charges, a 5% bid/offer spread, 0.125% of the fund a month in management charges and a mortality charge. Surrender before two full years of premium and the surrender charge is 100%. The brochure says the product is not guaranteed or insured by the bank, and you carry the investment risk.
SECP said in December 2019 that bancassurance agents had sold policies as highly profitable investments without disclosing the front-end commission and other charges. It ordered one insurer to refund 19 policyholders in full. Its Corporate Insurance Agents Regulations 2020 added required disclosures, an after-sales confirmation call and minimum premium allocation rates.
The problem has not gone away. Bank-sold policies made up 3,273 of the 4,423 life insurance complaints the Federal Insurance Ombudsman (FIO) received in 2025, about 74%. Its annual report names “policy misrepresentation, incomplete disclosures, and delays in settlement”.
We don’t rank insurers. The FIO’s complaint counts for 2025 are one public yardstick, but they are not adjusted for company size, so a bigger insurer will usually have more.
| Insurer | Complaints to the FIO, 2025 |
|---|---|
| Jubilee Life | 2,150 |
| State Life | 564 |
| Postal Life | 551 |
| EFU Life | 478 |
| Adamjee Life | 277 |
| IGI Life | 119 |
| Pak-Qatar Family Takaful | 97 |
| Dawood Family Takaful | 59 |
| Salaam Takaful | 54 |
The report says Jubilee Life accounted for over 42% of all complaints. In a speech reprinted in the same report, the Ombudsman said State Life “falls outside our mandate till now”. In a 6 May 2026 press release on its 2025 results, State Life reported a policyholder profit bonus of over Rs 181 billion and claims paid of over Rs 224 billion.
Family takaful, the Islamic version, is also sold as term plans and through banks. Of the FIO’s 195 takaful complaints in 2025, 49 were about term plans and 58 about bank-sold plans.
Yes, if you act fast. Every insurer we checked gives a 14-day free-look period: you cancel and get your premium back, less any medical examination cost. Jubilee, EFU and Adamjee count the 14 days from when you receive the policy documents. State Life counts from the policy’s commencement date, so check your own policy.
After that, you are into surrender. State Life, and Jubilee’s Super Endowment, only give a surrender value once the policy has run for two years. If a policy was mis-sold, complain to the insurer and then to the FIO.
Partly, since the Finance Act 2026. Section 7G taxes the gain (payout minus premiums paid) on a surrender, maturity or other payout from tax year 2026:
The insurer deducts it, and it is final tax. The Finance Bill had proposed seven years; the Act cut it to four. For your other income, see the income tax slabs for 2026-27.
For a death claim, EFU asks for the claimant’s statement, the attending doctor’s report, the hospital death certificate and medical records, a NADRA or Union Council death certificate, and CNIC copies of the claimant and the deceased.
If the insurer refuses or delays, complain to the Federal Insurance Ombudsman on helpline 1082 (9 am to 5 pm) or online. It is free. In 2025 the FIO disposed of 4,759 complaints, about 95% within 60 days, and ordered Rs 1.58 billion in relief.
More guides: health insurance in Pakistan, pension funds, investment options in Pakistan, car insurance, Credit Cards & Insurance.
Term is pure cover and costs far less: Adamjee Life's online term plan charges Rs 4,400 a year for Rs 10 lakh, against Rs 57,950 for Jubilee Life's Rs 10 lakh endowment example. An endowment also pays out at maturity, but only if you keep paying for the full term.
Yes, within the 14-day free-look period. Jubilee, EFU and Adamjee refund the premium, less any medical examination cost, if you cancel within 14 days of receiving the policy. State Life counts the 14 days from the policy's start date.
Since the Finance Act 2026, the gain on a payout within four years of the policy's issue is taxed: 15% in the first year and 10% after that. Death and disability claims, and payouts after four years, are exempt.
In 2025 the Federal Insurance Ombudsman listed 2,150 complaints against Jubilee Life, 564 against State Life, 551 against Postal Life and 478 against EFU Life. These counts are not adjusted for each company's size.
Complain to the insurer first, then to the Federal Insurance Ombudsman on helpline 1082 or online. In 2025 it disposed of 4,759 complaints, about 95% of them within 60 days.
Photo: Dr. Ali Iqtadar Mirza / CC BY-SA 3.0